Responsibilities
– Carry out the mapping of the processes reflecting the activities of the organization
– Collect and compile information useful for understanding the process requirements: purpose, inputs, outputs, steps, activities, actors, deadlines, scope, rules, requirements, documents, context, risks, etc.
– Prepare the project activity schedule
– Coordinate, prepare and lead the defining, process analysis and prioritization exercises
– Identify and evaluate process improvement opportunities and quantify potential gains.
– Master the fundamental concepts of the current situation to facilitate the design of the target process
– Design the process flow, system diagrams, flow charts, process document and procedures to serve as a guide to users
– Organize & facilitate workshops with the key stakeholders of the concerned process.
– Reconcile participants’ points of view when they are divergent & aim for
maximum synergy.
– Carry out the implementation of improved or new processes
– Provide guidance on systems, procedures, processes, controls and related issues
– Conduct training sessions for teams involved in the impacted processes
Requirements
– Minimum 5 years of experience as a business process analyst
– BPMN Certification
– Reasoning and establishing links between various data and conceiving alternatives and drawing adequate conclusions
– Team Spirit
– Accompany clients with transparency, integrity and objectivity
– Knowledge of process analysis and design techniques/methods
– Languages: NL or FR Fluent. Good knowledge of EN
Specificities
– Position in Brussels metropolitan
– Hybrid position
