For our support department we are looking for an Customer Service Agent who does not stop until the customer's problem has been solved.
1. What will you do as a service desk employee?
As a customer service employee at Unifiedpost, you are responsible for handling all questions from our customers.
You work independently but are part of a strong team that is always there for each other.
2. How can you contribute to our future story?
- You are the contact person on behalf of the company for the relevant product support;
- You are able to bring problems to a good solution and do not stop until it is successful;
- You speak to customers in a friendly and helpful way, this can be by telephone and e-mail (chat possibly in the future);
- You ensure an 8+ customer experience in all your customer contact;
- You identify improvements and share them with your team leader.
More information: https://www.unifiedpostgroup.com/careers/be-customer-service-agent
